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QWhat is Trezbo?
ATrezbo is a simple, affordable business management software built specifically for small businesses. We offer HR management, vendor management, business dashboard, employee onboarding, and payroll tracking tools.
QWho is Trezbo for?
ATrezbo is designed for small business owners with teams of 3-200 employees. We serve retail shops, restaurants, construction companies, marketing agencies, service businesses, and more.
QDo I need technical skills to use Trezbo?
ANot at all! Trezbo is designed to be intuitive and easy to use. If you can use a spreadsheet, you can use Trezbo. No training required.
QIs Trezbo really free to try?
AYes! We offer a 14-day free trial on all plans. No credit card required. You can cancel anytime.
QHow much does Trezbo cost?
AOur plans start at just $5/month. Basic: $5/month (up to 50 employees), Professional: $8/month (up to 150 employees), Premium: $10/month (up to 200 employees). All plans include a 14-day free trial.
QAre there any hidden fees?
ANo hidden fees, no setup costs, no long-term contracts. You pay the monthly subscription and that's it.
QCan I change plans later?
AYes, you can upgrade or downgrade your plan at any time. Changes take effect immediately.
QDo you offer discounts for annual billing?
AYes! Save 20% when you pay annually. That's two months free.
QWhat if I need more than 200 employees?
AContact us for custom enterprise pricing. We offer special rates for larger teams.
QCan I use multiple products together?
AAbsolutely! All Trezbo products work together seamlessly. HR data flows into payroll, vendor contracts appear in your dashboard, and onboarding connects to employee records.
QCan I import data from spreadsheets?
AYes, we provide CSV templates for easy import. You can upload your employee data, vendor lists, and time-off history in minutes.
QIs there a mobile app?
AYes, Trezbo works perfectly on all devices - desktop, tablet, and phone. Native apps for iOS and Android are available.
QCan I customize fields?
AAbsolutely! Add custom fields for any information you need to track - employee IDs, uniform sizes, vendor categories, or anything specific to your business.
QHow do I create an account?
AClick the "Get Demo" button on our website and fill out the form. Our team will reach out within 1 week to schedule your personalized demo and set up your account.
QWhat payment methods do you accept?
AWe accept all major credit cards (Visa, Mastercard, American Express) and debit cards.
QCan I cancel anytime?
AYes, you can cancel your subscription at any time with no penalties. Your data will be available for export for 30 days after cancellation.
QHow do I update my billing information?
AYou can update your payment method anytime from your account settings under "Billing".
QHow secure is my data?
AYour data is protected with 256-bit encryption, SOC2 compliance, and daily automated backups. We use bank-level security to keep your information safe.
QWhere is my data stored?
AYour data is stored in secure cloud servers with multiple redundancies. We use industry-leading cloud providers with 99.9% uptime guarantees.
QDo you share my data with third parties?
ANo, we never sell or share your data with third parties. Your information is yours alone. See our Privacy Policy for details.
QIs Trezbo GDPR compliant?
AYes, we are fully GDPR compliant. We take data privacy seriously and follow all applicable regulations.
QHow do I get help?
AYou can reach us at support@Trezbo.com, use the live chat on our website, or visit our Help Center for guides and articles.
QWhat are your support hours?
AEmail support is available 24/7. Live chat is available Monday-Friday, 9am-6pm EST. Premium plans include phone support.
QHow fast do you respond?
AWe typically respond to emails within 4 hours during business days. Live chat responses are usually within 2 minutes.
QDo you offer onboarding assistance?
AYes, all plans include onboarding assistance. We can help you import your data and get set up quickly.
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